Privacy Policy of IBGEN PVT LTD
1. Introduction
This Privacy Policy describes how IBGEN PVT LTD ("we," "our," or "us") collects, uses, and protects your information when you use our services, including our EMM/MDM solutions, website, and other IT services. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal information (name, email, phone number, company details)
- Device information for EMM/MDM services
- Usage data and analytics
- Technical information about your systems
- Communication records
3. EMM Service Terms
Our Enterprise Mobility Management (EMM) services are subject to the following conditions:
- Service access is granted based on valid licensing and compliance with terms
- Customers must use the service for legitimate business purposes only
- Any misuse, including but not limited to unauthorized data access, privacy violations, or security breaches, will result in immediate service termination
- IBGEN reserves the right to suspend or terminate service access if:
- Violation of privacy laws or regulations is detected
- Unauthorized modification of EMM configurations
- Use of service for illegal activities
- Breach of license agreements
- Non-payment of service fees
Non-Permissible Usage for Zero-Touch Enrolled Devices
To ensure compliance with industry standards and protect user privacy, the following activities are strictly prohibited for devices enrolled through zero-touch deployment:
- Implementation of device financing control mechanisms or solutions designed to restrict device usage in connection with hardware leasing arrangements
- Deployment of solutions primarily intended for surveillance, monitoring, or eavesdropping purposes that are not directly related to legitimate enterprise device management
- Automatic installation, pushing, or preloading of applications and services on Android devices without obtaining explicit, informed consent from both the customer organization and their end users
- Development and implementation of solutions exclusively for internal first-party applications, unless such implementations have received specific approval from relevant authorities
Violation of these non-permissible usage terms will result in immediate service suspension and may lead to permanent termination of EMM services.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and backup systems
5. Data Usage and Sharing
We use collected information to:
- Provide and maintain our services
- Improve and customize user experience
- Communicate with clients
- Comply with legal obligations
We do not sell or share your data with third parties except:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and property
6. Service Termination
Upon service termination:
- All access rights will be revoked immediately
- Customer data will be retained for 30 days unless otherwise specified
- Customers can request data export within the retention period
- After the retention period, all customer data will be permanently deleted
7. Compliance and Regulations
We comply with applicable data protection laws and regulations, including:
- Information Technology Act, 2000
- Personal Data Protection Bill (when enacted)
- Industry-specific regulations as applicable
8. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Information
For questions about this Privacy Policy, please contact us at:
Email: support@ibgen.in
Phone: +91 99673 01300
Address: SHOP-6, SAKINA MANZIL, Old Mumbai Pune Road, Kausa, Thane - 400612, Maharashtra, India